Vertu Ford Redditch

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4.9/5 rating

Outstanding

- Based on 104 verified purchases in the last 3 months

Vertu Ford Redditch Verified Purchases

97
Overall
Satisfaction
97
Would
Recommend
3,686
Total
Purchases

Total Active Purchases:

3686

(Verified: 3686)

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My experience at Vertu Ford Redditch

I'd suggest Vertu Ford Redditch to a friend because got wide range of different cars staff really helpful and really looked after me very impressed and easy.

Mr Richard James
30/10/26
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Reviewed on JudgeService

Vertu Ford Redditch's Reply

Hello Richard,

Thank you for taking the time to share your positive experience with us! We're truly happy to hear that our team at Vertu Ford Redditch were able to provide you with a great service and help you find what you needed.

Kind regards, Keith.

30/10/26
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My experience at Vertu Ford Redditch

I'd recommend Vertu Ford Redditch to a friend because they very professional, transparent, genuine dealership. Top customer service, Nick Dean is fantastic and made whole car purchase including part exchange process very easy.

Mr K
29/10/26
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Reviewed on JudgeService

Vertu Ford Redditch's Reply

Hello

We're glad you had such a great experience at Vertu Ford Redditch! We're glad to hear that our team's professionalism, transparency, and genuine approach made your car purchase, including the part-exchange process, a smooth one.

Kind regards, Keith.

29/10/26
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My experience at Vertu Ford Redditch

I would like to say a huge thank you to Umer Khan at Vertu Ford Redditch for providing an outstanding service throughout the entire transaction. From start to finish, Umer was professional, friendly, helpful, and extremely supportive. He made the whole process smooth, straightforward, and stress-free, keeping me informed and making sure everything was handled perfectly.
His excellent communication, patience, and genuine care made a real difference to my experience. Umer is a real credit to the team, and his dedication to customer satisfaction deserves recognition.
Thank you, Umer, for making the whole transaction such a positive experience. I would highly recommend him to anyone looking for exceptional customer service!

Miss Karina Krolikowska
26/10/26
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Reviewed on JudgeService

Vertu Ford Redditch's Reply

Hello Karina,

We're truly happy to hear that Umer Khan provided an outstanding service during your recent visit to Vertu Ford Redditch! It's great to know that his professionalism, friendliness, and support made a significant difference in your experience. We appreciate your kind words about Umer's excellent communication and dedication to customer satisfaction.

Kind regards, Liza

26/10/26
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My experience at Vertu Ford Redditch

Vertu Ford Redditch staff were good because I was greeted in the car park , Alec had spotted us looking at vehicles , his approach was very professional and he guided me through the options around the Puma I was looking at , I don’t change vehicles often , I’d had
My last one for 11years from
New . Alec instilled confidence in the Ford brand and made everything very clear around the purchase and maintenance options .
Alec
Is a credit to the virtu company and Ford brand !

Mrs Jane Gunn
26/10/26
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Reviewed on JudgeService

Vertu Ford Redditch's Reply

Hello Jane,

Thank you so much for taking the time to share your wonderful experience with us! We're happy to hear that Alec provided such a great service, making you feel confident in your decision. We appreciate your kind words about him being a credit to our company and the Ford brand - we'll make sure to pass on your praise!

Kind regards, Liza

26/10/26
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My experience at Vertu Ford Redditch

Vertu Ford Redditch were helpful because it was easy

Mr Nick Boxall
26/10/26
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Reviewed on JudgeService

Vertu Ford Redditch's Reply

Hello Nick,

We're pleased to hear that your experience with Vertu Ford Redditch was smooth and hassle-free! We understand how important it is to have a stress-free car-buying process, and we're glad our team made it happen for you. Thanks for sharing your positive feedback!

Kind regards, Liza

26/10/26
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My experience at Vertu Ford Redditch

The experience at Vertu Ford Redditch was good because the customer service was excellant! I bought a Ford Fiesta 1.6L with low milage (used). It was in really good condition and was just what I was looking for. The salesperson Gabriella was outstanding, I can honestly say that I have never experienced such good customer care, she was courteous and really helpful, She ensured that everything I asked to be done regarding the vehicle was completed before I took delivery.
After I took delivery of the car, Gabriella kept in contact with me and sorted out the car manual that was missing when I took delivery of the car and posted it to me.
This was amazing 'follow up' customer service.

Mr David Nolan
26/10/26
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Reviewed on JudgeService

Vertu Ford Redditch's Reply

Hello David,

I'm glad to hear that your experience at Vertu Ford Redditch was positive, and Gabriella's excellent customer care played a big part in that. It's great to know that she went the extra mile to ensure you were satisfied with your new Ford Fiesta 1.6L.

Kind regards, Keith.

26/10/26

Contact

01527 308805

Location

Car Dealer in Redditch, UK

Battens Drive,

Redditch,

B98 0LJ, UK

Hours

Closed


Sunday

Closed

Monday

9:00am - 6:30pm

Tuesday

9:00am - 6:30pm

Wednesday

9:00am - 6:30pm

Thursday

9:00am - 6:30pm

Friday

9:00am - 6:30pm

Saturday

9:00am - 5:00pm